VaiaReply
AI employee for WhatsApp · 🇸🇦 🇲🇾
Replies in seconds. Sounds human. Closes the sale.
VaiaReply is the AI employee for your café, store or salon. It answers every WhatsApp in seconds, takes orders, books appointments and remembers each customer — in Arabic and English, around the clock.
نرد بسرعة .. ونبني ثقة
Vaia Café
online
Hi! Do you have a table for 2 tonight at 8? 🙂
Hi! Yes — 8:00 PM for two is open. Want me to book it under your name? ✨
Yes please — Sara.
Done ✅ Table for 2 tonight at 8 PM, under Sara. See you soon!
Booking confirmed
Built for the Gulf & Southeast Asia
Two languages, done properly — not a long list done badly. Your customers write in Arabic, English or a mix of the two, and VaiaReply answers in the language they used, right-to-left when it should be. The product itself ships bilingual, so you can run your dashboard in either one.
Meet your AI employee
Not a chatbot. A teammate who reads the room and closes the sale.
Reem greets by name, remembers what each customer bought, suggests the right add-on and books or bills it — warm, unhurried and completely human. Follow one conversation turn a question into a sale.
Remembers every customer
Recalled Ahmed's last purchase — no CRM lookup, no “who's this?”
Upsells the right add-on
Suggested the matching case and a bundle discount — warm, never pushy.
Closes the sale in the chat
Placed a real order with a real number — 958 SAR, done in seconds.
Reem · Vaia Electronics
online
Hi! Are the AirPods Pro back in stock? 🎧
Hi Ahmed! 👋 Yes — AirPods Pro 2 just landed, 899 SAR. Since you picked up your iPhone 15 with us last month, they'll pair the second you flip the case open ✨
Oh nice 😄 should I grab a case for them too?
Good thinking. The clear MagSafe case is 79 SAR — bundle it now and I'll take 20 off. Want me to add it?
Yeah, let's do both.
Lovely ✅ AirPods Pro 2 + clear case = 958 SAR. Pickup after 5 today, or delivery tomorrow?
Delivery please 🙏
Perfect — arriving tomorrow to your Al-Olaya address. Order #A-1043 is confirmed 🎉
Sale closed · 958 SAR
Built for your business
One AI employee, fluent in what you sell.
Café, store or salon — VaiaReply learns your menu, catalogue and calendar, then handles every WhatsApp the way your best team member would.
Café & Restaurant
يأخذ الطلبات
Takes the order on WhatsApp, confirms the total, and drops it straight to your counter — no missed message, no queue.
Vaia Café
online
Hi! 2 flat whites for pickup? ☕
Of course — 2 flat whites, that's 32 SAR. Shall I put the order in?
Yes please 🙌
Done! Ready in ~10 min at the counter.
Order #1042 placed
Retail
من الكتالوج والمخزون
Answers from your live catalogue — real prices, real stock — and reserves the item before it sells out.
Vaia Store
online
Do you have the AirPods Pro in stock?
Yes — 3 left in white, 899 SAR. Want me to hold a pair for you? ✨
Please do!
Reserved under your name for 24h.
Held · 2 left in stock
Salon & Clinic
يحجز المواعيد
Checks your real availability and books the slot on WhatsApp — the back-and-forth disappears.
Vaia Salon
online
أبغى موعد قص وصبغة بكرة العصر 💇♀️
تمام! متاح بكرة ٥:٣٠ م مع ريم. أحجزه باسمك؟
أي نعم، شكراً
تم الحجز، نشوفك بكرة 🌸
تأكيد الحجز · بكرة ٥:٣٠ م
How it works
Live in three steps. No code, no agency.
From zero to a fully-briefed AI employee handling real customers — most owners are done before their coffee gets cold.
Connect your WhatsApp
One click through WhatsApp's official Embedded Signup. No SIM to swap, no new number to buy — VaiaReply plugs straight into the line your customers already message.
≈ 2 minutes · Official Meta signupTeach it your business
Drop in your menu, catalogue or service list. It learns your prices, hours, policies and tone — so every reply sounds like your best-trained employee, never a bot.
Menu · Catalogue · ServicesIt replies, sells & books — 24/7
Go live. It answers in seconds, takes orders, books appointments and remembers every customer — in Arabic and English, while you sleep.
Replies · Sells · Books · Around the clockSign-up asks for your business name, your name, email and a phone number in E.164 format — and whether you're in Malaysia or Saudi Arabia.
What it costs today
Nothing — and we'd rather say so plainly.
“VaiaReply does not currently charge for the service and does not process payments. There are no fees or charges at this time.”
— VaiaReply Terms of Service. If paid plans ever arrive, the terms commit to advance notice and a chance to review before anything is charged.
- No fees or charges at this time
- No card to start
- No payment details collected
- Cancel anytime
Trust & compliance
Your customers' conversations, handled properly.
VaiaReply is built for the rules of the markets it serves — Malaysia and Saudi Arabia — with the retention, deletion and sub-processor detail written down rather than implied.
PDPA + PDPL compliant
Built for Malaysia's PDPA and Saudi Arabia's PDPL — the two markets VaiaReply serves, and the only two countries you can register from.
Controller and processor, split properly
Vaia is the controller for your business-account data. For your customers' data VaiaReply is the processor — you stay the controller and hold the lawful basis.
Conversations purge on a clock
Message content — text, voice notes, images and call transcripts — is automatically purged about 90 days after a conversation is created.
Erasure you can action yourself
Export, anonymise or permanently delete a customer's record from the dashboard. Anonymised immediately, hard-deleted after a 7-day reversal window, every request completed within 30 days.
The official Meta channel
Meta / WhatsApp Business Platform is a named sub-processor for message delivery, and the connection is made through WhatsApp's own Embedded Signup — nothing unofficial in the path.
Bank-grade security
Your customer conversations are protected with bank-grade security, wherever the thread started — WhatsApp, phone or web.
Your AI employee, ready today
Give every customer an answer in seconds.
نرد بسرعة .. ونبني ثقة
Set it up in a few clicks, watch it reply in your own words, and go live on WhatsApp before your coffee's cold.
Let's build something great.
Tell us about your project — we'll get back within one business day